Can I change or update my order?

Give us a call as soon as possible.  We only have a really short window where we might be able to make an update to your order. 

We can’t make any promises but we’ll do what we can to update your order if you call us before your order progresses too far.

**Please don't email as its likely it will be too late by the time we receive your message.**

Can you update my delivery address?

Yes, but only if we can catch the order in time.

If the order has progressed too far and we can't make an update you may be able to update by contacting Toll for further assistance. 

Can you update the items or sizes in my order?

We can’t change the items or sizes in your order once it is placed, but if you give us a call we can see whether it's possible to cancel the order so you can place it again.

If you have ordered the wrong size or want to change any items in your order, head to Online Returns for details on how to return.


Have more questions?

Powered by Zendesk