What's the difference between a 'sale' and a 'promotion'?

Sale and clearance items are those which have been marked down either permanently or temporarily. Sale and clearance items cannot be returned for a refund or exchange, as per our Change of Mind Returns Policy


Promotions are temporary offers such as a percentage discount off full-priced items, ‘Spend and Save’ offers, or ‘Buy One Get One’ discounts. Items purchased as part of a promotion are eligible for a refund or exchange, providing the return meets the conditions in our Change of Mind Returns Policy.

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