Ordering & Accounts

Online Orders


Customer Account

  • Can I save an item to a wish list?

    If something's caught your eye but you're not ready to buy it now, you can add it to your wishlist, and come back later when you’re ready to shop. Just look for the ‘Add to wishlist’ link on any pr...

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  • How do I unsubscribe from emails?

    You can change your subscription to our emails at any time. Click the ‘Unsubscribe’ or 'Update Profile' links at the bottom of one of our emails.  This will take you to the preference centre where...

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  • Can't log into my account

    If you can't remember your password, just click the Forgotten Password link from the sign in page at the top of the website and you'll be able to choose a new password. Your user name will be your ...

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  • I forgot my password!

    Please go to Sign In and click the 'Forgot My Password' button and we'll email you a link to reset your password. If your email isn't recognised when you try to reset your password, it is most like...

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  • Do I need an account to place an order?

    If you'd like to keep track of your orders and save your details, you might want to consider creating an account for convenience. Alternatively, you can select the guest checkout option which doesn...

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