My order hasn't arrived yet, what should I do?
New Zealand Orders Click & Collect If your order has not arrived in store 4 business days after your order was placed please contact us using Chat or the webform. Standard Delivery If your order h...
How can I track the delivery of my order?
Once your order leaves our warehouse, you’ll receive an email with a tracking number that can be used to check your parcel’s progress. New Zealand Standard Delivery Orders are shipped via Toll and...
Do you deliver to PO Boxes?
No, unfortunately we cannot deliver to a PO Box address in any country. Please use a street address for your order's delivery address.