New Zealand Delivery Information

Deliver to Store 

$2.00 (FREE for orders over $30)
Delivered from our warehouse to selected Deliver to Store stores
Delivered to store within 1-4 business days

Standard Delivery 
$6.00 (free for orders over $60)
Orders will leave our warehouse in 1-4 days.
Orders will be delivered in the following times:
- North Island: 2-3 business days
- South Island: 3-4 business days
- Outlying Islands: 8-9 business days
Signature required on delivery

**Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.

For International orders please see International Delivery Information


Delivery Terms & Conditions

  • Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.
  • Business days are Monday to Friday, and do not include weekends or public holidays.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. This includes but is not limited to any delay caused by an incorrect delivery address being provided to us.
  • Delivery charges and minimum order are subject to change at any time.
  • You will need to sign for your order when it arrives. If you are not available to sign for your order, Toll will leave a note with instructions for collection. Orders delivered outside of New Zealand will be subject to the delivery terms of the relevant postal service.
  • Please check your order upon arrival to ensure it contains the right contents.
  • All orders are subject to availability of items at the time of dispatch. We do our best to maintain up to date and accurate information regarding stock levels. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Free Shipping Terms & Conditions

  • No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold. 
  • The threshold for free shipping is calculated after any promotions and discounts are applied.
  • Free shipping is a limited promotion and not available for orders delivered outside New Zealand



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