Delivery & Tracking


  • How much will delivery cost?

    Visit Delivery to see delivery fees and information. 

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  • How can I track my order?

      Once your order leaves our warehouse, you’ll receive an email with a tracking number that can be used to check your parcel’s progress.   Orders are shipped via Team Global Express and can be trac...

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  • Do you deliver to PO Boxes?

    Our delivery partners are unable to deliver to a PO Box address. Please use a street address for your orders delivery address.  

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  • Will a Public Holiday delay my delivery?

    If your order is placed on a Public Holiday it will not be processed and despatched until the next business day. During National and State specific public holidays or busy sale periods you may expe...

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  • Do I need to sign for my order?

    Cotton On orders are sent with Authority to Leave. This means that TGE (Team Global Express) will leave your order for you in a safe place if you are not available to sign for your order. All risk ...

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  • Do you deliver internationally?

    International Delivery is not available from our New Zealand website.  Please choose one of the following countries to place your order: Australia USA Singapore Malaysia Hong Kong South Africa Uni...

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