How much will delivery cost?
Visit Delivery to see delivery fees and information.
How can I track my order?
Once your order leaves our warehouse, you’ll receive an email with a tracking number that can be used to check your parcel’s progress. Orders are shipped via Team Global Express and can be trac...
Do you deliver to PO Boxes?
Our delivery partners are unable to deliver to a PO Box address. Please use a street address for your orders delivery address.
Will a Public Holiday delay my delivery?
If your order is placed on a Public Holiday it will not be processed and despatched until the next business day. During National and State specific public holidays or busy sale periods you may expe...
Do I need to sign for my order?
Cotton On orders are sent with Authority to Leave. This means that TGE (Team Global Express) will leave your order for you in a safe place if you are not available to sign for your order. All risk ...
Do you deliver internationally?
International Delivery is not available from our New Zealand website. Please choose one of the following countries to place your order: Australia USA Singapore Malaysia Hong Kong South Africa Uni...
Which stores offer Deliver to Store?
Deliver to Store is available in select stores. You can find your nearest Deliver to Store location during checkout. Just select Deliver to Store as your delivery method and then enter your suburb ...
How do I collect my Deliver to Store order?
We’ll be in touch by email and/or SMS as soon as your order is ready to be collected from your nominated store. Once you receive this message just head to the counter, and any of our team members...
Which stores offer Store to Door?
Store to Door is available in all Cotton On Group stores.