Change of Mind Returns Policy
"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. If your item is faul...
Faulty Returns Policy
If the products you have purchased from us are faulty, wrongly described or different from a sample shown, then we will meet our legal obligations in the country in which the products were purchase...
Online & store purchases can be returned in store provided they meet our change of mind or faulty returns policy. Returns Process Take your item(s) to a Cotton On Group store in New Zealand. To f...
Online purchases (including Deliver to Store) can be returned in store or online provided they meet our change of mind or faulty returns policy. Purchases made in store need to be returned in-sto...